Privacy Policy

AN Office Chair Repair ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us, or use our office chair repair services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or submit any personal information.

We may collect the following types of personal information:

• Name: To identify you and personalize our communications.
• Phone Number: To contact you regarding service appointments, quotations, and updates.
• Email Address: To send service confirmations, invoices, and promotional offers (with your consent).
• Service Address: To provide on-site office chair repair at your location.
• Inquiry Details: Information about your chair type, issue description, and service preferences.

We collect this information directly from you when you fill out our contact form, call us, WhatsApp us, or email us.

Your personal information is used for the following purposes:

• To schedule and confirm service appointments.
• To provide quotations and repair estimates.
• To communicate service updates and delivery timelines.
• To process payments and issue invoices.
• To improve our services and customer experience.
• To send occasional promotional messages (only with explicit consent).

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. Cookies are small text files stored on your device.

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

We may use trusted third-party services to support our operations, including:

• Website hosting and analytics providers.
• Payment processing services (if applicable).
• WhatsApp Business for customer communication.

These third parties are contractually obligated to protect your data and use it only for the intended purpose.

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymous data such as pages visited, time spent, and device information. This data helps us improve our website and service offerings.

Google Analytics does not identify individual users. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

We limit access to your personal information to employees and service providers who need it to perform their duties.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data only in the following limited circumstances:

• With service providers who assist in delivering our services (under confidentiality agreements).
• When required by law, court order, or government regulation.
• To protect our legal rights, property, or safety.

Under applicable Indian data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal obligations).
• Withdraw consent for marketing communications at any time.
• Object to certain types of data processing.

To exercise these rights, please contact us using the details below.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting obligations. Typically, customer records are retained for up to 3 years from the date of last service.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before submitting any personal information.

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. The updated policy will be posted on this page with a revised effective date.

We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: